(Society for Industrial and Organizational Psychology) SHRM, SIOP and their foundations recognize Wendy’s with the 2019-2020 HRM Impact Award for their exemplary evidence-based HR management. The award promotes HR practices and initiatives that have been measured and determined successful through data-driven analyses. Wendy’s winning project, “Voice of Wendy’s (VOW)” was designed to measure multiple areas of employee engagement. The HR tool increased sales, satisfied customers, transactions, and speed while decreasing employee turnover. The program helped the company better support 5,000+ restaurants.

Original source: https://www.eurekalert.org/pub_releases/2019-11/sfia-wn2112219.php